Privacy Policy

Effective date: January 13, 2026

1. Data Controller

The data controller for personal information collected via this website is:

Emanuel Lopes Weissheimer
Rua Lopes, Nº 118, 2º Esq
1900-301 Lisbon, Portugal
Email: support@empireclubcs.com

2. Information We Collect

  • Contact details (name, email, phone where provided)
  • Order details (shipping address, items purchased, order history)
  • Payment confirmation (we do not store full card numbers; payment is processed by secure payment providers)
  • Device and usage data (IP address, browser, pages viewed, cookies)
  • Support communications (emails and messages you send us)

3. How We Use Information

  • To process and fulfill orders
  • To provide shipping updates and customer support
  • To prevent fraud and secure transactions
  • To comply with legal obligations
  • To improve website performance and user experience

4. Legal Bases (GDPR)

Where GDPR applies, we process data based on: performance of a contract (order fulfillment), legitimate interests (fraud prevention and service improvement), compliance with legal obligations, and consent (where required for cookies/marketing).

5. Sharing of Information

We may share information with service providers strictly as needed to operate the store, such as:

  • E-commerce platform providers (e.g., Shopify)
  • Payment processors and fraud-prevention tools
  • Shipping carriers and fulfillment partners
  • Email/support tools used to communicate with you

We do not sell your personal information.

6. International Transfers

Because we operate internationally, your data may be processed in countries different from your own, including the United States and the EU. Where required, we rely on appropriate safeguards for international data transfers.

7. Data Retention

We retain personal data only as long as necessary for order fulfillment, customer service, dispute resolution, fraud prevention, and legal compliance.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise your rights, contact us at support@empireclubcs.com.

9. Cookies

We use cookies and similar technologies for essential site functionality, analytics, and (where enabled) marketing. You can manage cookies through your browser settings.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; we cannot guarantee absolute security.

11. Contact

Privacy questions: support@empireclubcs.com